Responsible AI Deployment for SMEs: What to Audit Before You Delegate to AI

Illustration showing the gap between AI tool training and responsible AI governance for small organizations — Prompt & Pulse

Responsible AI Deployment: SME Audit Guide | Prompt & Pulse Responsible AI Deployment for SMEs: What to Audit Before You Delegate to AI Published on 30 March 2026  •  Reading time: 12 minutes  •  By Dieneba LESDEMA, Founder of Prompt & Pulse Contents The Gap That No Free Course Closes Auditing the Decision, Not the […]

Customer Service AI: The Listening Gap in AI Support

Customer service AI illustration showing a human support agent and an AI agent repeating the same incomplete response

The more pressing problem with AI and customer service is not a future risk. Many support workflows are already producing poor outcomes before any automation arrives. Scripts are rigid. Language is defensive. Success is measured by handling time and rule compliance, not by whether the customer’s situation was correctly understoo

Greenwashing Definition – Examples & EU Directive

Illustration of a glass office facade over a forest with a checklist showing “Evidence” and “Boundaries” checked and “Vulnerability” and “Accountability” unchecked, referencing greenwashing and captured language.

Greenwashing: How “Nature Will Bounce Back” Becomes a Moral Alibi — Prompt & Pulse Greenwashing • AI Ethics • Responsible Communication Greenwashing: How “Nature Will Bounce Back” Becomes a Moral Alibi When Nature Becomes Our Best Moral Alibi Published on Prompt & Pulse • 23 February 2026 • Article co-written by a human and an […]

The hidden biases of ChatGPT: How can you detect them in your prompts?

ME leader reviewing AI outputs to detect hidden bias in business decisions

The hidden biases of ChatGPT: How can you detect them in your prompts? (Article co-written by a human and an AI) Published on 08/12/2025 • Reading time: 18 minutes In this article How bias enters before the model responds System and cultural biases in ChatGPT Techniques to detect and reduce AI bias The risk of […]

Medical Prompts: Between diagnostic precision and fair access

Illustration d’un audit IA en entreprise

Introduction: When precision meets ethics It’s 2:17 a.m. in an overcrowded emergency room. A new patient arrives with chest pain. Before the on-call radiologist logs in, an AI model scans the X-ray. It highlights areas that might show early heart failure. This invisible assistant doesn’t replace the doctor—it supports them. But behind every accurate suggestion […]

AI confirmation bias. Question rewrites for ethical prompting

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AI Confirmation Bias: Question Rewrites for Ethical Prompting AI Confirmation Bias: Question Rewrites for Ethical Prompting 📅 Last Updated: January 2025 | ⏱️ 15 min read | By Dieneba LESDEMA Table of Contents Introduction: The Hidden Cost of Leading Questions Understanding Confirmation Bias in Plain Language Five Question Patterns That Create Bias Two Templates You […]